You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
HHM Hotels is a distinguished hospitality management company recognized for its dedication to excellence in service and operational quality across a diverse portfolio of hotels. Known for fostering vibrant, guest-centric environments, HHM Hotels emphasizes creating memorable experiences through a combination of innovation, attentive service, and a strong commitment to core values. The company stands out by encouraging professional growth and offering defined career paths in the hospitality industry, making it an attractive employer for individuals seeking long-term advancement opportunities. By managing a range of properties that appeal to different market segments, HHM Hotels remains a competitive leader in the hotel... Show More
Job Requirements
- Associate's or Bachelor’s degree preferred
- 1 to 3 years hospitality related experience including front desk operations experience
- Ability to work varying schedules including holidays and weekends
- Physical capability to stand for extended periods walk push lift up to 25 pounds bend reach stoop kneel or crouch
- Commitment to safety standards and procedures
- Strong problem solving and guest service skills
Job Qualifications
- Associate's or Bachelor's degree preferred
- 1 to 3 years hospitality related experience including front desk operations experience
- Strong leadership and interpersonal skills
- Excellent communication abilities
- Ability to multitask and manage stress effectively
- Knowledge of hotel management software
- Commitment to guest service excellence
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Oversee all front office operations in the absence of the Assistant General Manager
- Remain an active participant at the front desk including checking in out guests preparing bills and handling guest requests
- Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions
- Respond to brand Guest Alerts for resolution as needed
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Participate in lobby ambassador and other activities related to interacting with guests on an individual level thus creating a relationship and culture that will result in repeat stays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities
Jobs By Filter