You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $74,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible PTO
401k with employer match
Employee assistance program
Employee Discounts
Employee Referral Bonus
Job Description
Sage Hospitality Group is a renowned hospitality management company dedicated to creating extraordinary experiences in their properties. Known for their exceptional service and innovative approach, Sage Hospitality Group manages a diverse portfolio of hotels, restaurants, and venues that provide unique local experiences and exceptional guest services. Among their distinguished portfolio is the Napa Valley Marriott Hotel & Spa, located in the heart of Northern California's premier wine country. This hotel offers guests a unique Northern California experience with comfortable rooms and suites, beautifully landscaped gardens, and a luxurious resort-style pool with a splash bar. Guests can enjoy the lively on-site... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years previous experience as a front desk supervisor or four years front office experience
- Working knowledge of guest services and hotel policies
- Mathematical aptitude and knowledge of cash handling procedures
- Ability to stand for long periods and perform physical tasks such as bending and lifting up to 25 lbs
- Excellent communication and literacy skills
- Availability to work flexible hours as required
Job Qualifications
- High school diploma or equivalent
- Minimum two years previous experience as a front desk supervisor or four years front office experience in hotel work
- Working knowledge of guest services and hotel policies and operations
- High school level mathematical aptitude and knowledge of standard cash handling procedures
- Familiarity with computerized cash register systems
Job Duties
- Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner
- Ensure the front desk team regularly calculates and posts monies, receipts, guest accounts and other forms of credit using proper cash handling methods
- Control cash transactions at the front desk and maintain responsibility for personal bank according to hotel policy
- Assist and make recommendations to the Assistant General Manager on performance evaluations, discipline and terminations
- Coordinate guest service efforts including group arrivals, departures, and guest transportation
- Coordinate activities and maintain good relations with valet and taxi services
- Provide information and assist staff in recommending local restaurants, theaters, events and activities to guests
- Follow up on guest complaints and problems promptly and professionally
- Implement emergency training and procedures to protect guests, staff and hotel assets
- Ensure all Front Desk Associate duties are completed daily
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities