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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
AC Hotel by Marriott, Greenville, is a distinguished hospitality establishment known for its commitment to exceptional guest experiences and high-quality service standards. As part of the globally recognized Marriott brand, AC Hotel by Marriott represents a modern and sophisticated hotel experience tailored to business and leisure travelers alike. Located in the vibrant city of Greenville, this hotel offers a blend of contemporary design, thoughtful amenities, and personalized service that sets it apart in the competitive hospitality market. The hotel’s focus is on delivering comfort, elegance, and convenience, ensuring guests leave with memorable stays and a strong desire to return.
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Job Requirements
- College degree preferably in hotel administration
- 2-3 years hotel management or supervisory experience or equivalent
- high school diploma required
- ability to read, write, speak, and understand English
- must pass background and substance abuse screenings
Job Qualifications
- College degree preferred
- 2-3 years hotel management or supervisory experience
- strong leadership and communication skills
- ability to deliver outstanding guest service
- knowledge of property safety and security procedures
- proficiency in staff training and development
- experience in workforce scheduling and payroll coordination
- ability to coordinate with multiple departments
- fluency in English
Job Duties
- Supervise front office staff and supervisors
- interview, hire, and train associates
- plan, assign, and direct work
- appraise performance
- reward and discipline associates
- address complaints and resolve problems
- ensure outstanding guest service by creating a guest-friendly environment
- guarantee total guest satisfaction and maintain professionalism
- apply property safety and security procedures
- maintain positive working relationships with all company associates
- manage organized and efficient front desk operations
- prepare work schedules based on forecasted occupancy
- use leadership and motivation techniques to maximize employee productivity
- exceed customer service expectations
- coordinate staffing and payroll with budgetary standards
- work alongside associates to provide guest service
- coordinate front desk activities with other departments
- maintain inventory and recommend purchases within budget
- collaborate closely with general management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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