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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $85,800.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
Health Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
inclusive work environment
Job Description
Marriott Vacations Worldwide is a reputable and globally recognized hospitality company that specializes in vacation ownership and resort management. As a subsidiary of the Marriott International family, Marriott Vacations Worldwide is committed to delivering exceptional vacation experiences and outstanding customer service to guests from around the world. The company operates a diverse portfolio of resort properties and vacation ownership products, catering to travelers seeking memorable and luxurious holiday experiences. Known for its commitment to quality, innovation, and inclusivity, Marriott Vacations Worldwide fosters a dynamic work environment where employees are encouraged to grow and develop their careers in the hospitality industry.... Show More
Job Requirements
- High school diploma or GED
- Two years experience in guest services, front desk, or related professional area
- Or a two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Ability to work flexible hours
- Excellent customer service skills
- Strong leadership and organizational capabilities
- Good problem-solving skills
Job Qualifications
- High school diploma or GED
- Two years experience in guest services, front desk, or related field
- Or a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Strong interpersonal and communication skills
- Proven leadership and supervisory abilities
- Ability to handle guest complaints and resolve conflicts
- Knowledge of front office operations and procedures
Job Duties
- Manages day-to-day operations, ensuring quality and customer expectations are met
- Develops specific goals and plans to organize and prioritize work
- Handles complaints, settling disputes and resolving conflicts
- Supervises staffing levels to meet operational and financial goals
- Ensures ongoing communication with employees to align with business objectives
- Leads and encourages team members, building trust and cooperation
- Supervises all front office areas and performs duties in absence of other managers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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