Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $32.69
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Performance bonus
Professional development opportunities
Job Description
W Scottsdale is a luxury lifestyle hotel located in Scottsdale, Arizona, part of the globally recognized W Hotels brand under Marriott International. Known for its vibrant, modern atmosphere and exceptional guest experiences, W Scottsdale provides a unique blend of sophistication and spirited energy, making it a premier destination for both leisure and business travelers. As part of Marriott International, W Scottsdale is committed to fostering an inclusive, diverse workplace where employees are empowered to grow personally and professionally. The hotel's culture revolves around innovation, curiosity, and the highest standards of hospitality, reflecting the brand's mission to ignite curiosity and expand... Show More
Job Requirements
- High school diploma or GED
- One year experience in guest services, front desk, or related professional area
- Or two-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Excellent interpersonal and communication skills
- Ability to lead and influence others effectively
- Knowledge of front office functions and hotel operations
- Availability for full time on-site work
- Commitment to guest satisfaction and team development
Job Qualifications
- High school diploma or GED
- One year experience in guest services, front desk, or related area
- Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- Strong interpersonal and communication skills
- Ability to lead and motivate teams
- Knowledge of front office operations and customer service principles
- Integrity and sound financial decision-making abilities
- Experience with training and coaching staff
Job Duties
- Lead and assist with daily front desk shift operations
- Handle guest complaints, disputes, and resolve conflicts
- Support and train front office staff on credit policies and operational procedures
- Participate in departmental meetings and communicate front desk goals
- Monitor staffing levels and service performance to meet operational needs
- Provide exceptional customer service and set positive examples for guest relations
- Perform front desk duties and support Bell Staff, Switchboard, and Concierge operations as needed
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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