Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.18 - $40.38
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
employee recognition programs
Training and development opportunities
equal opportunity employment
Job Description
The Ritz-Carlton New York NoMad is a prestigious luxury hotel located at 25 W 28th St, New York City. Renowned for its exceptional service and elegant accommodations, The Ritz-Carlton brand stands as a global leader in luxury hospitality. With over 100 award-winning properties worldwide, The Ritz-Carlton is synonymous with unparalleled guest experiences that create lifelong memories. The hotel prides itself on a team culture driven by creativity, thoughtfulness, and compassion, delivering the Gold Standards which include the Employee Promise, Credo, and Service Values that guide every aspect of their operations. The environment fosters diversity, inclusivity, and equal opportunity, boasting a... Show More
Job Requirements
- High school diploma or GED
- One year experience in guest services, front desk, or related area
- Alternatively, 2-year degree in hospitality or related field
- Strong communication and leadership skills
- Ability to handle guest complaints effectively
- Capability to support daily front office operations
- Willingness to work full-time at the Ritz-Carlton New York NoMad
Job Qualifications
- High school diploma or GED
- 1 year experience in guest services or related area
- 2-year degree in Hotel and Restaurant Management, Hospitality, or Business Administration considered
- Strong interpersonal and communication skills
- Ability to lead and mentor staff
- Knowledge of front office operations and financial impacts
- Commitment to exceptional customer service
Job Duties
- Lead and assist with daily front office shift requirements
- Support front desk team by fostering trust and cooperation
- Handle guest complaints and resolve conflicts
- Participate in department meetings and communicate goals
- Monitor staffing levels to meet operational needs
- Support training on credit policies and selling procedures
- Perform front desk duties as needed
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: