Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,960.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligibility
Job Description
Courtyard by Marriott Newark Elizabeth is a part of Marriott Internationala renowned global hospitality company known for its commitment to quality and guest satisfaction. Located at 87 International Blvd, Elizabeth, New Jersey, this hotel caters primarily to business travelers and guests seeking a comfortable, efficient, and enjoyable stay. Marriott International is celebrated worldwide for fostering a diverse and inclusive work environment where employees are valued and supported to achieve their best. At Courtyard, the focus is on empowering guests with the right amenities, services, and environment suited for both business and leisure purposes. The workplace culture at Courtyard by Marriott... Show More
Job Requirements
- High school diploma or GED
- Two years relevant experience in guest services, front desk or related area
- OR two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Ability to work full time at hotel location
- Strong leadership and communication skills
- Ability to manage and motivate a team
- Proficiency with hospitality management systems
Job Qualifications
- High school diploma or GED
- Two years experience in guest services, front desk or related area
- OR two-year degree in Hotel and Restaurant Management, Hospitality or Business Administration
- Strong interpersonal and communication skills
- Proven leadership and supervisory experience
- Ability to handle conflict resolution and guest satisfaction
- Knowledge of hospitality operations and financial objectives
Job Duties
- Manages day-to-day front office operations ensuring quality standards and customer expectations are met
- Develops specific goals and priorities to organize work effectively
- Handles guest complaints, disputes, and grievances with professionalism
- Supervises staffing levels to meet operational needs and financial targets
- Maintains ongoing communication with employees about business objectives and performance
- Leads by example encouraging honesty, integrity, and teamwork
- Trains staff and monitors adherence to credit policies and selling procedures
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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