Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401K with company match
Complimentary stays
Discounted transit pass
subsidized parking
free shift meal
Complimentary dry cleaning
Job Description
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for delivering exceptional guest experiences through a commitment to genuine service and world-class employee culture. Founded on the principle of the Golden Rule, where treating people the way you want to be treated is paramount, Four Seasons has grown to become an emblem of hospitality excellence. The company employs a diverse and dedicated team worldwide who strive to exceed expectations and create lifelong impressions for guests, residents, and partners alike. This positive, supportive work environment is recognized by FORTUNE Magazine, which consistently names Four Seasons as one... Show More
Job Requirements
- college degree preferably specializing in hotel or hospitality management
- two to three years previous supervisory or management experience in rooms division
- ability to work flexible shifts including mornings, afternoons, evenings, weekends, and holidays
- fluency in English
- legal work authorization in the United States
Job Qualifications
- college degree preferably specializing in hotel or hospitality management
- two to three years previous supervisory or management experience in rooms division
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to work flexible shifts including mornings, afternoons, evenings, weekends, and holidays
- fluency in English
- legal authorization to work in the United States
Job Duties
- plan, organize, control and direct the work of front desk employees to ensure guest satisfaction during arrivals and departures
- select, train, evaluate, lead, motivate, and coach front desk staff to meet cultural and service standards
- collaborate closely with other hotel departments to provide a seamless luxury guest experience
- engage in long-range strategic planning for front desk operations
- manage scheduling and workflow to maintain efficient front desk services
- maintain accurate records and reports related to front desk activities
- handle guest issues and resolve complaints promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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