Marriott International, Inc logo

Front Desk Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $31.73 - $41.35
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
bonus eligibility

Job Description

Marina del Rey Marriott is a renowned hotel located in the scenic Marina Del Rey, California. As part of the prestigious Marriott International portfolio, this establishment is dedicated to offering guests unparalleled hospitality experiences. Marriott International is globally recognized for its commitment to quality service, innovative approaches, and a welcoming environment that champions diversity and inclusion. The Marina del Rey Marriott thriving in a vibrant coastal community provides an upscale lodging experience with a blend of comfort, luxury, and authentic local charm, catering to both leisure and business travelers.

This specific role is an entry-level management position within the ... Show More

Job Requirements

  • High school diploma or GED
  • One year experience in guest services or front desk or related area
  • Or two-year degree from accredited university in hospitality, business administration, or related major
  • Ability to lead and handle employee questions and concerns
  • Strong communication skills
  • Capability to support front desk and guest services operations
  • Willingness to work full time on site

Job Qualifications

  • High school diploma or GED
  • One year experience in guest services or front desk operations
  • Two-year degree in Hotel and Restaurant Management, Hospitality, or Business Administration considered
  • Strong interpersonal and communication skills
  • Ability to lead and influence team members
  • Knowledge of front office functions and guest service standards

Job Duties

  • Lead and assist with daily front office shift operations
  • Handle guest complaints and resolve conflicts
  • Support training and mentoring of front office staff
  • Participate in employee performance appraisal processes
  • Maintain communication of front desk goals in department meetings
  • Implement customer recognition and service programs
  • Ensure compliance with credit policies and loss prevention procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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