Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,600.00 - $68,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
Sheraton Dallas Hotel, located at 400 Olive Street in Dallas, Texas, is a distinguished part of the Marriott International portfolio. As a well-established hotel brand, Sheraton has a rich history dating back to 1937 and is recognized globally for its commitment to quality service and creating memorable guest experiences. Sheraton Dallas offers guests comfortable accommodations, contemporary amenities, and a welcoming atmosphere that reflects the vibrant culture and business environment of Dallas. Being part of Marriott International, Sheraton Dallas benefits from a global network that supports professional growth and development, ensuring that employees have access to vast resources and training opportunities.Show More
Job Requirements
- high school diploma or ged
- 2 years experience in guest services front desk or related professional area
- or 2-year degree from accredited university in hotel and restaurant management hospitality business administration or related major with no work experience required
- ability to work full time onsite
- excellent communication skills
- leadership abilities
- problem-solving skills
Job Qualifications
- high school diploma or ged or 2-year degree in hotel and restaurant management hospitality or business administration
- 2 years experience in guest services front desk or related area
- strong interpersonal and communication skills
- ability to lead influence and encourage others
- knowledge of hotel front office operations
- experience in customer service and conflict resolution
Job Duties
- manage day-to-day operations ensuring quality and standards
- develop goals and plans to prioritize work
- handle complaints settle disputes and resolve conflicts
- supervise staffing levels to meet guest service and operational needs
- communicate business objectives and recognize performance
- oversee front office operations in absence of manager
- provide exceptional customer service and resolve guest complaints
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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