Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $1.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness programs
401(k) with Company Match
Tuition Reimbursement
Job Description
The Westin Milwaukee, part of the distinguished White Lodging portfolio, is a premier upscale hotel located in one of the country’s most vibrant cities. Known for its exceptional hospitality and commitment to creating memorable experiences, The Westin Milwaukee operates under the umbrella of White Lodging, a company that develops and manages award-winning hotels, rooftop bars, and restaurants nationwide. White Lodging prides itself on cultivating work environments that encourage personal and professional growth, making it a top choice for individuals seeking dynamic careers in hospitality. The culture at The Westin Milwaukee promotes inclusivity, diversity, and the delivery of outstanding guest service,... Show More
Job Requirements
- high school diploma or equivalent
- prior leadership or supervisory experience
- experience in hospitality or front desk operations
- excellent communication and interpersonal skills
- ability to work a flexible schedule, including weekends and holidays
- strong organizational and multitasking abilities
- proficiency with financial and scheduling software
Job Qualifications
- prior leadership or supervisory experience
- experience with the specific brand hotel or upscale property is a bonus
- a passion for service with a positive, can-do attitude
- desire to develop and coach associates
- ability to creatively problem solve and execute strategy to deliver results
Job Duties
- carry out all daily shift operations of the front office department
- provide leadership, training and shift flow management while coaching front desk agents and supervisors
- create proactive hiring plans and assist in hourly interviews
- provide the highest quality of service to guests and ensure associates do the same
- perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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