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Koury Corporation

Front Desk Manager

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The Holiday Inn Greensboro Coliseum is a well-established hotel located in Greensboro, North Carolina, known for providing comfortable accommodations and excellent hospitality services to both business and leisure travelers. As part of the globally recognized Holiday Inn brand, which operates under the IHG Hotels & Resorts umbrella, the Greensboro Coliseum location boasts a strategic position near major attractions, event venues, and business hubs. This ensures a steady flow of guests who expect a high standard of customer service and a welcoming atmosphere. The hotel offers a range of amenities including comfortable guest rooms, meeting spaces, on-site dining, and ample event... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or front desk roles
  • strong interpersonal skills
  • ability to manage a team
  • problem-solving skills

Job Qualifications

  • Experience in front desk operations
  • leadership skills
  • customer service orientation
  • ability to train and mentor staff
  • strong communication skills

Job Duties

  • Supervise front desk associates
  • assist in training new associates
  • ensure exceptional customer service is provided
  • answer questions and concerns from guests and associates
  • check guests in and ensure correct billing

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location