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White Lodging

Front Desk Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness tools
Referral bonuses
401(k) with Company Match
Healthcare concierge
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences

Job Description

White Lodging is a premier hospitality company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities across the United States. Renowned for its commitment to excellence, White Lodging integrates a culture of hospitality that prioritizes memorable guest experiences. The company believes that hospitality is not just a business but an art of making people feel valued and cared for, which is reflected in their mission to create environments where employees can excel and grow both personally and professionally. With a reputation for operating upscale properties in vibrant cities,... Show More

Job Requirements

  • prior leadership or supervisory experience
  • passion for service with a positive, can-do attitude
  • desire to develop and coach associates
  • ability to creatively problem solve and deliver results

Job Qualifications

  • prior leadership or supervisory experience
  • experience with the specific brand hotel or upscale property is a bonus
  • passion for service with a positive, can-do attitude
  • desire to develop and coach associates and create an environment for the team to thrive
  • ability to creatively problem solve and execute against the strategy and deliver results

Job Duties

  • carry out all daily shift operations of the Front Office department
  • provide leadership, training and shift flow management while coaching front desk agents and supervisors
  • create proactive hiring plans and assist in hourly interviews
  • provide the highest quality of service to guests and ensure associates do the same
  • act as an ambassador of the establishment
  • perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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