Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,050.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
bonus eligibility
Job Description
The Westin Galleria Dallas, located at 13340 Dallas Parkway in Dallas, Texas, is a prestigious hotel known for its commitment to exceptional guest experiences and wellness-oriented hospitality. As part of Marriott International, one of the world's leading hospitality companies, The Westin Galleria Dallas embraces diversity, innovation, and employee well-being, fostering a dynamic work environment for its team members. The company is dedicated to empowering its guests by promoting wellness and providing a nurturing atmosphere that encourages both guests and associates to thrive.
The Front Office Manager Assistant role is a full-time management position at The Westin Galleria Dallas offering ... Show More
The Front Office Manager Assistant role is a full-time management position at The Westin Galleria Dallas offering ... Show More
Job Requirements
- High school diploma or GED
- two years experience in guest services, front desk, or related field
- or two-year degree from accredited university in related major
- availability to work full-time
- strong leadership and supervision skills
- excellent communication and customer service skills
- ability to manage multiple priorities and operate under pressure
Job Qualifications
- High school diploma or GED with two years of relevant experience or two-year degree in Hotel and Restaurant Management, Hospitality, or related field
- excellent interpersonal and communication skills
- ability to lead and influence a team
- strong problem-solving and conflict resolution abilities
- knowledge of front office and guest service operations
- experience in managing staff and operational procedures
Job Duties
- Manage day-to-day operations ensuring quality and meeting customer expectations
- develop goals and plans to prioritize and organize work
- handle complaints and resolve conflicts
- supervise staffing levels to meet operational and financial needs
- ensure ongoing communication with employees to align with business objectives
- support and manage employees including coaching and mentoring
- respond to guest problems and provide exceptional customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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