Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Leadership development
401(k)
Job Description
The Westin Milwaukee, located at 550 North Van Buren Street in Milwaukee, Wisconsin, is a premier upscale hotel that blends modern luxury with exceptional guest service. Owned and operated by an independent franchisee, White Lodging, this establishment prides itself on delivering a memorable and welcoming experience to every guest that walks through its doors. White Lodging is distinct from Marriott International, Inc., controlling all aspects of employment policies and practices at The Westin Milwaukee, including hiring, compensation, benefits, and staff management. This ensures a tailored approach that aligns with the brand’s commitment to superior hospitality while supporting employees in a... Show More
Job Requirements
- College degree preferred
- Minimum two-year degree or equivalent work experience
- Experience in similar leadership role required
- Ability to navigate hotel premises multiple times daily
- Capability to perform physical tasks such as bending, stooping, lifting, and pushing
- Customer-focused mindset
- Problem-solving skills
- Positive attitude
Job Qualifications
- College degree preferred
- Minimum two-year degree or equivalent work experience
- Experience in similar leadership role required
- Strong knowledge of front desk operations
- Excellent communication skills
- Proven ability to prioritize guest needs
- Ability to coach and develop associates
Job Duties
- Oversee daily front desk operations
- Provide leadership, training, and shift flow management
- Coach front desk agents and supervisors
- Create hiring plans and assist in interviews
- Ensure highest quality of guest service
- Perform hands-on duties including financials, payroll, and scheduling
- Act as an ambassador of the hotel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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