Job Overview
Benefits
Accommodating paid time off
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Company-matched dependent care
401k
Student Loan Repayment Program
Job Description
The Alida is a distinguished 173-room hotel located on Savannah's vibrant riverfront, renowned for blending modern life with timeless Southern charm. The establishment honors Alida Harper Fowlkes, a celebrated entrepreneur whose spirit continues to inspire the essence of Southern hospitality and the contemporary culture of Savannah. Operating as a proud member of the Makeready collection, The Alida not only offers exceptional accommodations but also fosters a workplace rooted in guiding principles that emphasize respect, inclusivity, and teamwork. Our commitment to health, happiness, and well-being reflects in our comprehensive benefits and supportive environment, cultivating a genuine sense of belonging for every... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or hotel front desk position preferred
- Proficiency with hotel reservation software systems preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Guest-focused mindset
- Capability to lead and work within a team environment
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Prior experience in a hotel environment preferred
- Prior experience working with a hotel reservation software system highly preferred
- Excellent communication skills
- Approachable, personable and courteous
- Guest-first attitude
- Knowledge of the property, amenities and surrounding area
- Ability to lead and motivate team members
- Prior experience of hotel operation systems such as Lightspeed, Hotsos, Birchstreet preferred
Job Duties
- Assist in training and holding team members accountable
- Enhance guest experiences by ensuring adherence to F.I.E.L.D. Guide standards
- Resolve guest inquiries and/or concerns quickly, efficiently and courteously
- Maintain open interdepartmental communication
- Assist management with scheduling needs as assigned
- Conduct regular checks of service to identify any areas of improvement
- Process cash or credit card payments and maintain a balanced account
- Monitor rooms throughout allotted shift time, ensuring accuracy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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