Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.50 - $35.10
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Training and development opportunities
Job Description
Marriott Long Beach Downtown is a prestigious hotel located at 111 East Ocean Boulevard in Long Beach, California. As part of the renowned Marriott International portfolio, this hotel offers luxury accommodations and exemplary hospitality services in a vibrant downtown setting. Marriott International is a global leader in the hospitality industry, known for its commitment to exceptional guest experiences and fostering a positive work environment for its associates. Marriott values diversity and inclusion and is an equal opportunity employer that embraces the unique backgrounds and talents of its workforce. The Marriott Long Beach Downtown hotel is dedicated to maintaining high standards... Show More
Job Requirements
- high school diploma or GED
- one year experience in guest services or related area
- or two-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- strong communication skills
- leadership experience or potential
- ability to manage a team
- problem-solving skills
- customer service orientation
- availability to work full-time
Job Qualifications
- high school diploma or GED
- one year experience in guest services or related area
- or two-year degree in hotel and restaurant management, hospitality, or business administration
- strong interpersonal and communication skills
- leadership and team building abilities
- knowledge of front office operations
- ability to handle guest complaints and resolve issues
- understanding of financial and operational goals
Job Duties
- lead and assist with daily front office shift operations
- handle guest complaints and resolve conflicts
- support training and development of front office staff
- manage employee questions and concerns
- support guest recognition and service programs
- participate in department meetings and communicate front desk goals
- comply with loss prevention policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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