Company Logo or Photo

White Lodging

Front Desk Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Day Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness programs
Referral bonuses
401(k) with Company Match
Tuition Reimbursement
Employee Discounts
Leadership development

Job Description

White Lodging is a renowned hospitality management company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities in the United States. Known for their commitment to excellence and guest satisfaction, White Lodging prides itself on creating exceptional experiences that make people feel valued and welcome. The company’s dedication extends beyond hospitality by fostering an environment where employees can be their best selves and experience personal and professional growth. Their strategic focus on premium hotel brands and upscale properties places them at the forefront of the hospitality industry, constantly... Show More

Job Requirements

  • Prior leadership or supervisory experience
  • Experience with brand hotel or upscale property preferred
  • Strong service orientation
  • Ability to coach and develop associates
  • Problem-solving skills
  • Effective communication skills
  • Flexibility to manage shift operations

Job Qualifications

  • Prior leadership or supervisory experience
  • Experience with specific brand hotel or upscale property is a bonus
  • A passion for service with a positive, can-do attitude
  • Desire to develop and coach associates and create an environment for the team to thrive
  • Ability to creatively problem solve and execute against the strategy and deliver results

Job Duties

  • Carry out all daily shift operations of the Front Office department
  • Provide leadership, training and shift flow management while coaching front desk agents and supervisors
  • Create proactive hiring plans and assist in hourly interviews
  • Provide the highest quality of service to guests and ensure associates do the same
  • Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location