Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Training and Development
Job Description
Marriott International is a globally recognized hospitality leader known for its commitment to exceptional guest experiences and a diverse, inclusive workplace. Among its many prestigious brands, The St. Regis Atlanta stands out as a beacon of luxury and timeless elegance in the heart of Atlanta, Georgia. Located at 88 West Paces Ferry Road, this luxury hotel offers guests an exquisite blend of classic sophistication and modern sensibility, delivering impeccable service including their renowned signature Butler Service. The St. Regis brand has a storied history dating back to its inception by John Jacob Astor IV at the dawn of the twentieth... Show More
Job Requirements
- High school diploma or GED
- 1 year experience in guest services, front desk, or related area
- Or 2-year degree from accredited university in hospitality or related major
- Ability to lead and influence others
- Excellent communication skills
- Strong problem-solving abilities
- Commitment to exceptional customer service
- Availability for full-time schedule
Job Qualifications
- High school diploma or GED with 1 year experience in guest services or front desk
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- Strong interpersonal and communication skills
- Ability to lead, influence, and motivate a team
- Knowledge of front office operations and guest services
- Proficiency in handling guest complaints and conflict resolution
- Understanding of hospitality financial and administrative processes
Job Duties
- Lead and support daily front desk shift operations
- Handle employee questions and concerns
- Resolve guest complaints and disputes
- Train staff on credit policies and procedures
- Maximize room revenue through selling procedures
- Support employee performance appraisals and coaching
- Participate in department meetings and communicate goals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
You may be also interested in: