Company Logo or Photo

White Lodging

Front Desk Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $50,000.00 - $1.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness tools
Referral bonuses
401(k) with Company Match
Healthcare concierge
Leadership development
Tuition Reimbursement
Employee Discounts

Job Description

The Westin Milwaukee is part of White Lodging, a prominent hospitality company that manages a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities across the United States. White Lodging is dedicated to delivering exceptional guest experiences and creating meaningful workplace environments that nurture growth and employee development. Known for their commitment to hospitality, innovation, and community engagement, White Lodging has established itself as a leader in the hotel management business. The Westin Milwaukee, a distinguished hotel under the White Lodging umbrella, is located in the vibrant city of Milwaukee, WI. The hotel... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior leadership or supervisory experience
  • Experience in the hospitality industry preferred
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and operate in a fast-paced environment
  • Proficiency in front office management systems
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Prior leadership or supervisory experience
  • Experience with brand hotel or upscale property is a bonus
  • Passion for service with a positive, can-do attitude
  • Ability to creatively problem solve and execute against strategy
  • Desire to develop and coach associates to create a thriving environment

Job Duties

  • Carry out all daily shift operations of the front office department
  • Provide leadership, training and shift flow management while coaching front desk agents and supervisors
  • Create proactive hiring plans and assist in hourly interviews
  • Provide the highest quality of service to guests and ensure associates do the same
  • Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling
  • Act as an ambassador of the establishment
  • Manage and execute strategies to deliver results

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.