Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Equal opportunity employer
Flexible Schedule
Job Description
Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and a recognized leader in the outdoor hospitality industry. Established in 1962, KOA has a rich history of connecting people to the outdoors and to each other. With over 500 locations spread across the United States and Canada, the company operates a unique blend of franchised and company-owned parks that serve as vacation destinations for campers of all types. KOA prides itself on its family-oriented values and commitment to fostering a passion for outdoor activities, while operating with an entrepreneurial spirit focused on customer satisfaction and... Show More
Job Requirements
- Ability to stand for long periods of time
- must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
- able to work inside and outdoors and in various climates
- able to travel by automobile
Job Qualifications
- Desire to work in housekeeping or related field
- basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures
- comfortable in a fast-paced and high-pressure environment
- motivated, goal oriented and results driven
- ability to maintain confidentiality
- able to work nights, weekends, and holidays
- valid driver's license
Job Duties
- Clean and style accommodation rooms and public areas efficiently to brand expectations with great attention to detail and within time standards
- refresh and replenish guest rooms with amenities, supplies, linens, and applicable collateral
- take a proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- complete maintenance requests timely and in order of priority
- take ownership to resolve guest challenges collaboratively with guest services and property leadership
- fill out appropriate forms and turn in items left by guests to housekeeping supervisor
- ensure adherence to quality standards and health and safety regulations
- remove bedding and count linens, make beds neatly with fresh sheets and pillowcases
- wash, dry, and fold laundry as required
- pick up debris from floors and empty trash
- clean mirrors, shelves, dishes, door frames, and furniture
- dust all surfaces, vacuum and sweep floors, and arrange furniture properly
- sanitize kitchen and bathrooms using appropriate chemical solutions and protective equipment
- sign out and sign in master room keys daily without loaning or removing keys from property
- conserve energy by closing shades or blinds and adjusting air conditioning in unoccupied rooms
- report room condition and status to housekeeping supervisor and guest services
- retrieve, stock, restock, and store housekeeping cart properly following safety and security procedures
- maintain cleanliness of all areas of campground
Job Qualifications
Experience
Entry Level (1-2 years)