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Buffalo Wild Wings logo

Front Desk Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
flexible scheduling
shift meal discount
family dining discount
Training and continuous learning opportunities
Paid Time Off
401(k) retirement plan
Tuition Assistance
Medical Coverage
dental coverage
vision coverage
Referral program
Recognition Program
Community Involvement Opportunities

Job Description

Buffalo Wild Wings is a popular American sports bar and restaurant chain known for its casual dining experience, energetic atmosphere, and extensive menu featuring wings, beer, and various other American favorites. Established with a focus on providing an entertaining and social environment, Buffalo Wild Wings caters to sports enthusiasts and food lovers alike, making it a prime spot for friends and families to gather and enjoy games and good food. The brand emphasizes creating memorable experiences through great service, inviting ambiance, and a strong community spirit.

The Front Desk Host at Buffalo Wild Wings plays a pivotal role i... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to communicate clearly and effectively
  • Strong multitasking and organizational skills
  • Positive attitude and a friendly demeanor
  • Availability to work flexible hours including nights, weekends, and holidays
  • Basic computer skills for managing reservations and waitlists

Job Qualifications

  • Exceptional organizational abilities
  • Keen attention to detail
  • Outstanding guest service skills
  • Previous experience in customer service or restaurant environment is a plus
  • Strong communication and interpersonal skills
  • Ability to multitask effectively in a fast-paced setting
  • Friendly and approachable personality

Job Duties

  • Greet guests warmly and promptly upon arrival
  • Manage guest seating arrangements to optimize table turnover
  • Maintain and organize waitlists efficiently
  • Provide outstanding customer service by addressing guest inquiries and requests
  • Coordinate with servers and management to ensure smooth front-of-house operations
  • Handle guest complaints or concerns with professionalism and empathy
  • Maintain a clean and welcoming front desk area

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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