Front Desk - Healthcare Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.25 - $17.25
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Work Schedule

Weekend Shifts
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Benefits

Daily Pay Option
Paid Time Off
Tuition Reimbursement
Life insurance
401k
Continuing Education

Job Description

Palm Garden is recognized as the premier provider of post-acute care in the state of Florida, delivering outstanding healthcare services with a patient-centered approach. At Palm Garden, the focus lies in transforming the lives of patients and their families through compassionate care and exceptional customer service. This distinguished care center boasts beautifully renovated facilities equipped with upscale amenities and well-stocked supplies to ensure the highest standards of comfort and efficiency. Palm Garden's team members are proud and dedicated professionals, with 96 percent expressing great job satisfaction according to recent surveys. The company has developed a unique culture with initiatives like... Show More

Job Requirements

  • must be able to work 12-hour shifts every weekend
  • availability to work specified hours on weekdays and weekends
  • reliable and punctual
  • good organizational skills
  • customer-focused attitude
  • ability to maintain confidentiality
  • willingness to work in a fast-paced healthcare environment

Job Qualifications

  • high school diploma or equivalent
  • 1-3 years of customer service experience
  • previous experience in a healthcare setting preferred
  • strong communication and interpersonal skills
  • proficiency in front office software and basic computer skills
  • ability to manage multiple tasks efficiently
  • teamwork and problem-solving abilities

Job Duties

  • greet and assist patients and visitors
  • manage front desk operations and answer phone inquiries
  • schedule appointments and maintain patient records
  • coordinate communication between patients, families, and healthcare staff
  • handle administrative duties such as filing and data entry
  • monitor and maintain a clean and welcoming reception area
  • support front office tasks with professionalism and confidentiality

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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