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Palm Garden

Front Desk - Healthcare Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay Option
Paid Time Off
Tuition Reimbursement
benefits after 60 days
Company paid life insurance
Tickets at work perks
401k
Continuing Education
engaging work environment
growth opportunities

Job Description

Palm Garden is a premier provider of post-acute care in the state of Florida, widely recognized for its commitment to delivering the highest quality of patient care and exceptional customer service. As a leading healthcare establishment, Palm Garden offers a beautifully renovated care center equipped with upscale amenities and well-stocked supplies, ensuring a comfortable and efficient environment for both patients and healthcare professionals. With a focus on compassionate care, Palm Garden prides itself on making a meaningful difference in the lives of its patients and their families. The organization is deeply invested in nurturing talent and developing future leaders who... Show More

Job Requirements

  • 1-3 years of customer service experience
  • Previous experience working in a healthcare setting a plus
  • High school diploma or equivalent
  • Ability to communicate effectively with patients and team members
  • Must be able to work in a fast-paced environment
  • Reliable and punctual
  • Willingness to learn and adapt
  • Commitment to maintaining a drug-free workplace

Job Qualifications

  • 1-3 years of customer service experience
  • Previous experience in a healthcare setting is a plus
  • Strong communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Basic computer proficiency
  • Commitment to excellent patient care and service
  • High school diploma or equivalent

Job Duties

  • Provide high-quality customer service to patients and families
  • Assist in managing patient inquiries and concerns
  • Ensure a welcoming and supportive environment for all patients
  • Collaborate with healthcare team members to facilitate smooth care processes
  • Maintain accurate records of patient interactions
  • Support administrative tasks related to patient services
  • Uphold company policies and standards in all duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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