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Springboard Hospitality

FRONT DESK GUEST SERVICE AGENT PT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $23.00
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Travel opportunities

Job Description

Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across a wide geographic range from the islands of Hawaii to the tip of Florida. Known for its diverse and dynamic team, the company attracts independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders who collectively drive the success of one of the most varied portfolios in the hospitality industry. Springboard Hospitality is committed to delivering exceptional guest experiences by going above and beyond in every facet of hotel operation. This includes creating memorable moments at the front desk,... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or guest services
  • ability to work flexible shifts including nights and weekends
  • basic computer skills
  • excellent interpersonal and communication skills
  • ability to multitask and manage stressful situations
  • attention to detail

Job Qualifications

  • High school diploma or equivalent
  • prior experience in front desk or guest service roles preferred
  • strong communication skills
  • proficiency with OPERA or similar property management systems
  • ability to handle cash transactions
  • customer service orientation
  • problem-solving skills

Job Duties

  • Registering guests
  • making and modifying reservations
  • assisting with hotel operator and concierge duties
  • possessing knowledge of hotel features, services, and room details
  • processing guest check-ins and generating registration cards
  • communicating services and amenities to guests
  • maintaining guest history files

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink lists restaurant, hotel, and hospitality jobs.

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