Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at over 35 hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
Associate of the month and quarter programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with a rich history spanning over 30 years, expertly transforming lifestyle hotels across the United States, from the beautiful islands of Hawaii to the vibrant tip of Florida. Known for its commitment to innovation and excellence, Springboard Hospitality boasts a diverse team of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders. Their collective passion and expertise enable the company to manage one of the most diverse hotel portfolios in the hospitality industry today. The company culture at Springboard emphasizes going Above & Beyond to deliver exceptional experiences that... Show More
Job Requirements
- High school diploma or GED required
- Minimum 1 year previous front desk experience
- Advanced computer skills including Microsoft Office and typing speed of 50wpm
- Ability to work under pressure and multitask
- Must be service oriented with excellent customer service skills
- Ability to communicate professionally and follow directions with accuracy
- Must be a team player able to work with minimal supervision
- Knowledge of arithmetic and data input
- Confidentiality and discretion in handling guest information
- Ability to work primarily during business hours with occasional weekend or holiday shifts
- Willingness to travel as needed for hotel familiarization and content creation
Job Qualifications
- High school diploma or GED required
- College degree preferred
- Minimum 1 year previous front desk experience in hotel or related administration
- Advanced knowledge of Microsoft Office and web analytics tools
- Experience with OPERA or other hotel management systems preferred
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Excellent interpersonal and organizational skills
- Ability to sustain composure and maintain professionalism under pressure
- Ability to read, write, and understand English
- Bi-lingual fluency a plus
Job Duties
- Register guests and provide excellent guest service
- Make and modify reservations and assist with hotel operator or concierge duties
- Communicate hotel features, services, and amenities to guests
- Process guest check-ins and handle guest accounts accurately
- Resolve guest complaints and document requests or issues
- Maintain guest history files and manage room availability
- Maintain organized, clean work area and handle assigned bank securely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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