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Front Desk Guest Service Agent On-Call

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
On-call
Weekend Shifts
Night Shifts
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Benefits

Competitive compensation package
incentive opportunities
Free lunch
Free parking
on-demand pay
Travel Discounts

Job Description

San Diego Mission Bay Resort is a stunning 357-room resort located along the picturesque shores of Mission Bay in San Diego, California. This expansive resort offers an ideal blend of relaxation and convenience, featuring multiple dining options, a beautifully renovated pool, a dedicated kids pool, and breathtaking bay views that provide guests with a serene and memorable experience. Additionally, the resort boasts inviting fire pits and numerous recreational amenities designed to accommodate families, couples, and solo travelers alike. As part of Noble House Hotels & Resorts, a curated collection comprising over 23 unique properties distinguished by their distinctive locations and... Show More

Job Requirements

  • Refined verbal and written communication skills
  • strong computer skills
  • strong attention to detail
  • positive attitude
  • experience taking care of guests in a fast-paced environment
  • flexible schedule availability including days, swings, overnights, weekends and holidays
  • ability to resolve guest complaints promptly and effectively
  • previous front desk experience is a plus
  • hotel experience is a plus
  • ability to stand for long periods

Job Qualifications

  • Refined verbal and written communication skills
  • strong computer skills
  • strong attention to detail
  • positive attitude
  • experience taking care of guests in a fast-paced environment
  • previous front desk experience is a plus
  • hotel experience is a plus

Job Duties

  • Meet and interact with guests from around the world
  • showcase hotel amenities and surroundings
  • manage guest check-ins and check-outs accurately
  • handle day-to-day front desk operations
  • perform nightly audits with accuracy and efficiency
  • resolve guest complaints promptly and effectively
  • work flexible shifts including days, swings, overnights, weekends and holidays

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location