San Diego Mission Bay Resort logo

Front Desk Guest Service Agent

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Free lunch
Free parking
incentive opportunities
Travel Discounts
on-demand pay

Job Description

San Diego Mission Bay Resort is a large and luxurious resort with 357 guest rooms, set in the picturesque surroundings of Mission Bay, California. The resort features an array of appealing amenities including multiple dining options, a beautifully renovated swimming pool, a dedicated kids pool, and breathtaking views of the Bay. The resort also offers outdoor fire pits for relaxing evenings and a variety of recreational activities, making it a perfect destination for families, couples, and travelers looking for a memorable stay. As part of the wider Noble House Hotels & Resorts group, Mission Bay Resort is one of over... Show More

Job Requirements

  • Refined verbal and written communication skills
  • strong computer skills
  • positive attitude
  • experience taking care of guests in a fast-paced environment
  • flexible schedule availability

Job Qualifications

  • Excellent verbal and written communication skills
  • proficiency in computer systems and reservation software
  • previous experience in customer service or hospitality
  • ability to multitask in a fast-paced environment
  • strong interpersonal and problem-solving skills
  • positive attitude and enthusiasm for guest interaction
  • flexibility to work various shifts including weekends and holidays

Job Duties

  • Greet guests warmly and professionally upon arrival
  • manage guest check-ins and check-outs efficiently
  • provide accurate information about hotel services, amenities, and local attractions
  • handle guest inquiries and resolve complaints with empathy and professionalism
  • maintain and update reservation systems
  • coordinate with housekeeping and other departments to ensure guest satisfaction
  • process payments and maintain accurate records

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink helps restaurants, hotels, and hospitality businesses hire.

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