San Diego Mission Bay Resort logo

Front Desk Guest Service Agent

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $25.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Free lunch
Free parking
incentive opportunities
on-demand pay
Travel Discounts

Job Description

San Diego Mission Bay Resort is a premier hospitality destination located along the beautiful bay of Mission Bay in San Diego, California. With 357 well-appointed guest rooms, this expansive resort offers a wide range of amenities including multiple dining venues, a newly renovated pool area, a dedicated kids’ pool, fire pits for relaxing evenings, and breathtaking views of the bay. The resort is a vibrant retreat designed to welcome guests from across the globe, blending comfort and elegance with a warm, inviting atmosphere that encourages relaxation and enjoyment. Whether guests are visiting for business, leisure, or family vacations, San Diego... Show More

Job Requirements

  • Refined verbal and written communication skills
  • strong computer skills
  • positive attitude
  • experience taking care of guests in a fast-paced environment
  • flexible schedule availability

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a customer service or hospitality role
  • strong verbal and written communication skills
  • proficiency with hotel management software and computer systems
  • ability to multitask and work under pressure
  • positive attitude and a teamwork-oriented mindset
  • patience and empathy when dealing with guests

Job Duties

  • Greet guests warmly and professionally upon arrival
  • manage check-in and check-out procedures accurately
  • handle guest inquiries and resolve issues efficiently
  • provide information about the resort amenities and local attractions
  • process reservations and payments
  • coordinate with other hotel departments to meet guest needs
  • maintain accurate records and ensure confidentiality

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location