Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with Company Match
Tuition Assistance
discounted hotel stays
Extensive training and career development opportunities
Job Description
Concord Hospitality is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences and fostering a positive work environment. Specializing primarily in hotel operations, Concord Hospitality prides itself on a culture grounded in five cornerstones: Quality, Integrity, Community, Profitability, and FUN. These values shape every aspect of the company's approach to business and employee engagement, making it a highly respected and sought-after employer in the hospitality industry.
With a strong emphasis on associate well-being and career growth, Concord Hospitality offers a workplace where employees are supported, valued, and given the tools to succeed. Their dedication to in... Show More
With a strong emphasis on associate well-being and career growth, Concord Hospitality offers a workplace where employees are supported, valued, and given the tools to succeed. Their dedication to in... Show More
Job Requirements
- Education level not specified
- Previous supervisory or management experience in front office or guest services
- Strong leadership and training skills
- Knowledge of financial procedures and hotel operations
- Excellent communication skills
- Ability to create a guest-first and associate-first culture
Job Qualifications
- Previous supervisory or management experience in front office or guest services
- Strong leadership, training, and problem-solving skills
- Knowledge of financial procedures, hotel operations, and revenue management
- Excellent communication and organizational skills
- Commitment to creating a guest-first and associate-first culture
Job Duties
- Lead and motivate front desk staff to deliver exceptional guest service and resolve concerns promptly
- Ensure all associates are trained in guest service standards, financial controls, and hotel procedures
- Oversee front desk operations and act as Manager on Duty when needed
- Partner with the General Manager and Sales team to support revenue strategies and identify business opportunities
- Assist with financial reporting, budgeting, and revenue management initiatives
- Recruit, train, and develop associates while fostering a positive, cooperative work environment
- Ensure compliance with HR policies, labor regulations, and personnel documentation requirements
- Maintain safety, security, and physical property standards through preventive maintenance and compliance programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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