Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Life insurance
Job Description
Shell Federal Credit Union is a reputable financial institution dedicated to providing exceptional member service and fostering a welcoming environment for its customers and employees. As a well-established credit union, Shell FCU emphasizes community involvement, adherence to regulatory compliance, and maintaining operational excellence in all its financial services. Shell FCU is committed to diversity and inclusion, ensuring equal employment opportunities without regard to race, religion, color, gender identity, or any other protected status according to federal and state laws.
The Front Desk Greeter role at Shell Federal Credit Union serves as the important first point of contact for members, ... Show More
The Front Desk Greeter role at Shell Federal Credit Union serves as the important first point of contact for members, ... Show More
Job Requirements
- High school diploma or GED
- no prior experience required
- knowledge of credit union products and services
- professional verbal communication skills
- ability to work in an open-concept workspace
- physical ability to bend and stand regularly
- capable of lifting up to 55 pounds
- willingness to comply with safety and security procedures
- ability to complete mandatory annual training
Job Qualifications
- High school diploma or GED
- professional verbal communication skills
- knowledge of credit union products and services
- ability to work in an open-concept workspace
- welcoming and helpful demeanor
Job Duties
- Consistently meet all Shell FCU service commitments and standards
- maintain compliance with applicable rules and regulations including the Bank Secrecy Act
- complete annual training sessions as scheduled
- greet and welcome members, visitors, and vendors with a positive demeanor
- sign visitors into Better Lobby and provide estimated wait times
- check in on guests and offer refreshments
- promote a positive and high-energy lobby environment
- maintain awareness of lobby surroundings
- perform assigned administrative and clerical duties
- communicate important reminders and productivity updates to the team
- update marketing materials throughout the branch as needed
- maintain a clean and presentable lobby
- order and manage office supplies
- develop and maintain filing systems
- assist with vendor coordination including setup, contracting, and invoice processing
- maintain vendor contact lists
- assist in planning and executing special events
- maintain electronic and physical files and proofread documents
- manage incoming and outgoing deliveries with proper logging
- manage calendars and meeting confirmations for Facilities leadership
- perform additional duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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