Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $27,695.84 - $33,532.16
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee Discounts
Job Description
Shell Federal Credit Union is a reputable financial institution committed to delivering outstanding service and innovative financial products to its members. As a member-focused credit union, Shell FCU has built a strong reputation for fostering a welcoming environment while providing a comprehensive range of banking services including savings, loans, and investment options. The credit union places a strong emphasis on customer satisfaction, employee growth, and community engagement. With a rich heritage of supporting the financial needs of its diverse member base, Shell FCU offers an inclusive workplace that values professionalism, integrity, and continuous improvement.
The Front Desk Greeter ... Show More
The Front Desk Greeter ... Show More
Job Requirements
- High school diploma or general education degree (GED)
- No prior experience required
- Knowledge of credit union products and services
- Welcoming and helpful demeanor
- Must possess professional verbal communication skills
- Ability to work in an open-concept workspace or environment
- Ability to bend and stand regularly
- Ability to lift, carry, and/or move up to 55 pounds occasionally
- Ability to comply with safety procedures including those related to robbery prevention
- Ability to complete required annual training
Job Qualifications
- High school diploma or GED
- Knowledge of credit union products and services
- Professional verbal communication skills
- Welcoming and helpful demeanor
- Ability to work effectively in an open-concept workspace
- Strong organizational and multitasking skills
- Ability to interact positively with diverse populations
Job Duties
- Consistently meet all Shell FCU service Commitments
- Comply with all applicable rules and regulations, including the Bank Secrecy Act
- Complete annual training sessions as instructed or scheduled
- Perform job duties in compliance with Shell FCU policies, procedures, and performance standards
- Greet and welcome members, visitors, and vendors with a smile
- Sign visitors into Better Lobby and provide estimated wait times
- Check in on guests offering water or coffee when possible
- Maintain a positive and high-energy lobby environment
- Keep awareness of lobby surroundings
- Perform various administrative and clerical duties
- Assist Management team with communications and daily productivity updates
- Update marketing materials throughout the branch
- Maintain a clean, clutter-free, and presentable lobby
- Order office supplies
- Develop and maintain filing systems
- Assist with vendor coordination, including setup, contracting, and invoice processing
- Maintain vendor contact lists
- Assist with planning and executing special events
- Maintain electronic and physical files, proofreading and editing documents
- Handle incoming and outgoing deliveries and maintain logs
- Manage calendar and confirm meetings for VP of Facilities and Facilities Manager
- Perform additional duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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