Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.75
Work Schedule
Weekend Shifts
Benefits
Vacation pay
Holiday pay
sick pay
Medical insurance
Dental Insurance
Disability insurance
Life insurance
Vision Insurance
Dry cleaning/laundry
Free parking
Employee cafe
401(k)
Job Description
The Ponte Vedra Inn & Club is a prestigious and award-winning luxury resort located in Northeast Florida. Known for its 5-Diamond Certified service, this historic property offers an unparalleled experience to both guests and employees alike. Recognized as one of the most premier places to work in the region, the Ponte Vedra Inn & Club has earned a reputation for excellence in hospitality, providing a welcoming and sophisticated environment that combines Southern charm with superior guest services. The resort features beautifully appointed accommodations, fine dining, recreational amenities, and outstanding customer service that makes every guest’s stay memorable. At the heart... Show More
Job Requirements
- Two years experience as a concierge or front desk agent
- valid driver’s license required
- ability to work varied shifts including weekends and holidays
- strong communication skills
- customer service orientation
- knowledge of local area
- computer proficiency
- ability to perform cashiering and concierge duties
Job Qualifications
- Two years experience as a concierge or front desk agent at a private club or AAA and/or Mobile rated hotel
- previous customer service skills or hotel/resort experience preferred
- familiarity with check in/out procedures
- computer skills
- general cashiering and concierge duties
- knowledge of Jacksonville area and state of Florida
- valid driver’s license
- professional demeanor and interpersonal skills
Job Duties
- Be an ambassador to and advocate for the guest experience
- act as a liaison between the property, city, state and resort guests
- direct guests to appropriate departments for assistance
- assist guests with reservations on and off property including sleeping rooms, dining, sports and theater
- arrange transportation to and from airport and around town
- coordinate guest services and respond promptly to requests
- provide high quality customer service and support to enhance guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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