Front Desk for Luxury Beachfront Condominium in Ft. Lauderdale
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
This position is offered by a residential property management company focused on delivering superior service and security to its residents. The property operates as a secure and welcoming living environment where resident satisfaction and safety are paramount. With a commitment to professionalism, the company invites individuals who take pride in providing high-quality customer service and facility management. The working environment is collaborative, with emphasis on teamwork among front desk staff, maintenance personnel, and management to ensure residents feel supported and secure at all times.
The Front Desk Agent plays a vital role within this residential community by acting a... Show More
The Front Desk Agent plays a vital role within this residential community by acting a... Show More
Job Requirements
- High school graduate or equivalent vocational training certificate
- compute basic arithmetic
- fluency in English both verbally and non-verbally
- provide legible communication and directions
- perform job functions with attention to detail, speed and accuracy
- prioritize and organize
- be a clear thinker, remaining calm and resolving problems using good judgment
- follow directions thoroughly
- understand guest/member's service needs
- work cohesively with co-workers as part of a team
- work with minimal supervision
- maintain confidentiality of guest/member information and pertinent resort data
- ability to input and access information in the property management system/computers/point of sales system
Job Qualifications
- High school graduate or equivalent vocational training certificate
- some college or training in hospitality industry preferred
- previous experience as front desk agent preferred
- minimum two years of customer service experience preferred
- fluency in English required
- proficiency in Spanish, Russian, or Portuguese preferred
Job Duties
- Greeting vendors, residents and their guests
- coordinating all deliveries of packages, flowers, restaurant food
- duties include controlling and monitoring security cameras
- monitoring of building's exterior doors and maintaining a secure environment for residents
- monitoring and controlling guest/vendor access to residential floors
- collaborating with other building staff personnel and ensuring residents and their guests needs are met
- review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management
- ensure all areas are maintained in a professional and clean manner during shift
- follow all safety and security policies, programs and procedures
- be able to handle crisis situations in the event of emergency and/or fire
- be able to answer the telephone and speak clearly and professionally
- other duties as assigned by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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