Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a distinguished leader in the hospitality and service industry, with a storied history dating back to its founding in 1957. As the largest owner and operator of private clubs nationwide, Invited manages over 130 premier country clubs, city clubs, and athletic clubs. These clubs offer an exceptional blend of amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and well-equipped fitness centers. The company is committed to enriching the lives of its members, guests, and its impressive team of more than 17,000 employees by fostering a welcoming and inclusive environment characterized by innovation,... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Ability to interact positively and professionally with members and guests
- Experience maintaining cleanliness and organization in a public facility
- Strong verbal communication skills
- Ability to work as part of a team
- Ability to handle minor issues proactively
- Frequent sitting, standing, walking, and driving
- Occasional exposure to temperature changes, dust, fumes, or gases
- Ability to squat, kneel, reach, grasp, twist, and bend
- Ability to lift, carry, push, or pull up to 100 lbs on occasion
- Ability to talk, hear, and see
- Flexibility to work additional hours including weekends and holidays as needed
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment
- Demonstrated ability to interact positively and professionally with members and guests
- Experience in maintaining cleanliness and organization in a public or recreational facility
- Strong verbal communication skills
- Experience working as part of a team, contributing to a positive and collaborative work environment
- Ability to handle minor issues or concerns with a proactive and solution-oriented mindset
Job Duties
- Ensure all members and guests check in when using the club and that all members are addressed by name
- Connect with members regularly and promote club activities
- Create personalized service for members, including providing towel and water service while members are exercising
- Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club
- Answer telephones promptly and courteously and direct all calls to the appropriate areas
- Be knowledgeable of tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and upcoming club events and specials
- Perform close business functions following guidelines and procedures established by the club
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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