Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, renowned for its commitment to building relationships and enriching the lives of its members, guests, and extensive workforce of more than 17,000 employees. Established in 1957, Invited has grown to become the largest owner and operator of private clubs nationwide, boasting over 130 country clubs, city clubs, and athletic clubs. Each club offers a rich array of first-class amenities, which include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fully equipped fitness centers. The organization prides itself on fostering an inclusive and dynamic work... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferably in fitness or hospitality
- Ability to communicate effectively with members and guests
- Ability to maintain cleanliness and organization
- Ability to work as part of a team
- Ability to handle minor issues professionally
- Ability to work weekends and holidays
- Physical capability to lift, carry, push or pull up to 100 lbs on occasion
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferably in fitness or hospitality
- Demonstrated ability to interact positively and professionally with members and guests
- Experience in maintaining cleanliness and organization in a public or recreational facility
- Strong verbal communication skills
- Experience working as part of a team
- Ability to handle minor issues or concerns with a proactive and solution-oriented mindset
Job Duties
- Ensure all members and guests check in when using the club and that all members are addressed by name
- Connect with members regularly and promote club activities
- Create personalized service for members including providing towel and water service while members are exercising
- Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service
- Answer telephones promptly and courteously and direct all calls to the appropriate areas
- Be knowledgeable of tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials
- Perform close business functions following guidelines and procedures established by the club
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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