Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
wellness programs
Job Description
Invited is a premier company in the hospitality and service industry, operating since 1957 with a mission to build relationships and enrich the lives of its members, guests, and employees. As the largest owner and operator of private clubs nationwide, Invited manages over 150 country clubs, city clubs, and athletic clubs across the United States. These clubs feature first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more, creating an exceptional environment for both members and employees. With a workforce exceeding 17,000 employees, Invited fosters an inclusive, dynamic, and member-focused... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Certification in CPR, First Aid and AED
Job Qualifications
- Customer service experience
- Certification in CPR, First Aid and AED
- High school diploma or equivalent
Job Duties
- Ensure that all Members and Guests check-in when using the Fitness/Spa/Sports Club and that all Members are addressed by name
- Answer telephones promptly and courteously and direct all calls to the appropriate areas
- Be knowledgeable of tennis court reservation policy, Personal Training, Fitness Programs, Youth Center reservation policy, Group Exercise class descriptions, class reservation schedules, and all upcoming club events and specials
- Create personalized service for Members, including providing towel and water service while Members are exercising
- Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service
- Notify supervisor of Member/Guest complaints at the time they occur
- Rectify, practicing service recovery, any complaints as soon as possible
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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