Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
fitness center access
Job Description
TETRA Hotel, Autograph Collection in Sunnyvale, is a premier destination that effortlessly blends minimalist design with the vibrant energy of Silicon Valley. This modern hotel features 186 serene rooms and suites, providing guests with a tranquil retreat amidst the bustling tech hub. The property boasts a beautifully landscaped pool deck that serves as a connecting space between sister hotels, along with multiple on-site dining options including Adrestia, Nokori, and Coffee Manufactory. Guests can enjoy access to a 24-hour fitness center equipped with Peloton bikes, as well as 9,000 square feet of smart, versatile event space ideal for business meetings or... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Excellent communication skills
- Ability to multitask and work efficiently under pressure
- Basic understanding of hotel operations
- Availability to work flexible hours including weekends and holidays
- Legal authorization to work in the United States
Job Qualifications
- Customer service experience
- Strong communication skills
- Ability to work in a fast-paced environment
- Detail-oriented
- Tech-savvy with experience in hotel systems preferred
- Hospitality background preferred but not required
- Positive and professional demeanor
Job Duties
- Greet guests with genuine warmth and professionalism
- Facilitate check-ins and check-outs with efficiency and poise
- Act as a knowledgeable concierge-sharing hotel features, local insights, and personal recommendations
- Resolve guest needs with empathy and creative problem-solving
- Collaborate with Valet, Housekeeping, Sales, and other departments to ensure a flawless stay
- Handle payment and room assignments with accuracy and discretion
- Represent the TETRA brand with pride and service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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