Front Desk Evenings (Bilingual - Spanish)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
company match
Job Description
The hiring establishment is a professional property management company that specializes in managing residential and commercial properties with a focus on excellent customer service and operational efficiency. This company is committed to providing a safe, secure, and welcoming environment for its residents, guests, and service providers. The organization values strong communication, detailed administrative management, and robust security measures to maintain high standards of living and tenant satisfaction.
This role is for a Front Desk Supervisor position within the company. The Front Desk Supervisor oversees all Front Desk staff, ensuring the smooth operation of daily front desk activities at the p... Show More
This role is for a Front Desk Supervisor position within the company. The Front Desk Supervisor oversees all Front Desk staff, ensuring the smooth operation of daily front desk activities at the p... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of business experience preferred
- Command of information system hardware or software
- Effective written and verbal communication skills
- Strong customer service, communication and interpersonal skills
- Ability to respond to emergencies in a timely manner
- Ability to work extended hours and weekends
- Must be bilingual (English and Spanish)
Job Qualifications
- High school diploma or equivalency preferred
- College level courses in business or hospitality preferred
- Two to three years of business experience preferred
- Command of information system hardware/software is preferred
- Effective written and verbal communication skills
- Multiple language fluency is desirable
- Strong customer service, communication and interpersonal skills required
- Ability to navigate the property/building quickly and easily as required to meet the job functions
- Complete all required forms
- Ability to work extended hours and weekends based on project requirements
- Ability to respond to emergencies and callouts in a timely manner
- Communicate, receive, and exchange ideas and information by means of the spoken and written word
- Must be bilingual (English & Spanish)
Job Duties
- Oversees and schedules all Front Desk staff for building
- Maintains schedules and timesheets/cards for payroll purposes
- Keeps track of activity logs, incident reports for the Manager's review
- Works closely with the Front Desk Coordinator and assists the Front Desk Coordinator to fill shifts when needed
- Provides training for all new hires assigned to property
- Forwards vacation and day off requests to Front Desk Coordinator for approval
- Assists in investigations, tape/log reviews for any unusual incidents
- Helps Property Manager with any special requests, i.e., administrative work, mailings, etc.
- Demonstrates excellent customer service, communication, and time management skills
- Monitors Emergency Response System
- Greets and directs residents, guests, and invitees
- Monitors and controls Electronic Security Control Systems
- Responds to emergency situations in a timely and efficient manner within hours of notification
- Monitors and controls access to the building
- Maintains daily log, records, and forms
- Resolves and follows-up on all complaints/issues
- Maintains a safe and secure environment throughout the building/property(s)
- May be assigned other duties by the on-site property manager
- Follows safety procedures and maintains a safe work environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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