Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive salary
Performance bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
company holidays
401k retirement investment
private wellness coaching
Employee Assistance Programs
Tuition Reimbursement
Referral Bonus Program
Team member discount
Free flight time
Ongoing training and development program
Job Description
iFLY is a renowned global company specializing in indoor skydiving experiences, dedicated to delivering the dream of flight to millions. With 35 locations across the United States, iFLY combines innovative technology and exceptional customer service to create a safe, exciting, and memorable environment for thrill-seekers of all ages. The company is known for its commitment to safety, passion for what they do, accountability in their operations, and respect for customers and employees alike, which are all core values embodied by every team member under the SOAR philosophy: Safety First, Outrageous Passion, Accountability, and Respect.
We are currently inviting applica... Show More
We are currently inviting applica... Show More
Job Requirements
- Must be 18 years of age or older
- Weekend availability is required
- Ability to stand for about 8 hours a day while working on a point-of-sale system
- Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph
Job Qualifications
- High school diploma or equivalent
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts, to multi-task, and to understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
Job Duties
- Promote customer safety throughout their time in the wind tunnel and facility
- Actively listen to guests to recommend and sell experiences that improve their time at iFLY
- Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
- Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
- Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds and reschedule
- Participate in marketing related photography, video, and social content capture for promotional usage as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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