Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive salary
Performance bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
company holidays
401k retirement investment
private wellness coaching
Employee Assistance Programs
Tuition Reimbursement
Referral Bonus Program
Team member discount
Free flight time
Ongoing training and development program
Job Description
iFLY is a globally recognized company specializing in indoor skydiving with a robust presence of 35 locations across the United States. The company is dedicated to delivering the dream of flight through its innovative and exciting wind tunnel experiences, making the thrill of skydiving accessible to people of all ages and skill levels. Known for fostering a dynamic, collaborative, and professional work environment, iFLY supports employee growth and development, making it an excellent place to build a career in customer service and sales. iFLY's core values are deeply ingrained in every aspect of their operations, emphasizing safety, passion, accountability, and... Show More
Job Requirements
- Must be 18 years of age or older
- Weekend availability is required
- High school diploma or equivalent
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts, to multi-task, and to understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
Job Qualifications
- High school diploma or equivalent
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts, multitask, and understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
Job Duties
- Promote customer safety throughout their time in the wind tunnel and facility
- Actively listen to guests to recommend and sell experiences that improve their time at iFLY
- Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
- Resolve product or service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
- Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds and reschedule
- Participate in marketing related photography, video, and social content capture for promotional usage
- Stand for about 8 hours a day while working on a point-of-sale system
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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