Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
competitive salary
Performance bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
company holidays
401k retirement investment
private wellness coaching
Employee Assistance Programs
Tuition Reimbursement
Referral Bonus Program
Team member discount
free flight time for team members and family
Ongoing training and development program
Job Description
iFLY is a global leader in the indoor skydiving industry, operating 35 locations across the United States and delivering a unique and thrilling flying experience to millions. This innovative company is dedicated to making the dream of flight a reality for all ages and skill levels by providing safe, high-quality indoor skydiving sessions. With a strong emphasis on safety, customer service, and community, iFLY stands out as a stellar example of an exciting recreational and entertainment company that combines adrenaline-pumping activity with exceptional customer engagement. The company prides itself on fostering a collaborative and supportive workplace where employees can develop... Show More
Job Requirements
- Must be 18 years of age or older
- Weekend availability is required
- Ability to stand for about 8 hours a day while working on a point-of-sale system
- Exercise good judgement while staying focused and attentive throughout the duration of flight session while operating tunnel wind at speeds up to 160 mph
Job Qualifications
- High school diploma or equivalent
- Exceptional sales skills
- Exceptional customer-service skills
- Confidence in phone and face-to-face communication
- Ability to resolve conflicts, to multi-task, and to understand customer needs
- Friendly, upbeat, compassionate, and personable attitude
- Integrity, punctuality, and professional appearance
- Ability to work well within a team maintaining positive relationships
- Basic computer skills
Job Duties
- Promote customer safety throughout their time in the wind tunnel and facility
- Actively listen to guests to recommend and sell experiences that improve their time at iFLY
- Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
- Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
- Stock merchandise, clean and maintain facility, operate the wind tunnel, process refunds and reschedule
- Participate in marketing related photography, video, and social content capture for promotional usage as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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