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UC San Diego Health

Front Desk Coordinator - Vista & Encinitas

San Diego, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.49 - $34.17
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional Development
Flexible work schedule

Job Description

UC San Diego Health is a renowned academic health system located in San Diego, California. It is the only academic health system in the region, offering a comprehensive range of services including patient care, biomedical research, education, and community engagement. The health system comprises two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, and specialized centers such as the Shiley Eye Institute, Sulpizio Cardiovascular Center, and the only Burn Center in the county. Additionally, UC San Diego Health operates dozens of outpatient clinics that deliver high-quality medical care to diverse patient populations. With a commitment to fostering a diverse... Show More

Job Requirements

  • At least three years of relevant experience
  • familiarity with appointment scheduling systems preferably Epic
  • proficiency in Microsoft Office applications
  • strong multitasking and computer skills
  • excellent customer service skills
  • ability to work various hours and locations based on business needs
  • ability to pass criminal background check and pre-employment physical
  • willingness to provide occasional weekend and holiday coverage
  • ability to manage cash handling and billing documents
  • effective communication skills

Job Qualifications

  • Three years of relevant experience
  • knowledge of appointment scheduling systems, preferably Epic
  • proficiency in Microsoft Word, Excel, Outlook, Teams, and PowerPoint
  • strong computer skills
  • excellent customer service skills
  • experience in a large complex healthcare setting preferred
  • experience with patient check-in/check-out and cash handling preferred
  • knowledge of medical terminology preferred
  • prior scheduling experience preferred
  • outpatient oncology experience preferred
  • bilingual in Spanish/English preferred

Job Duties

  • Greet patients and visitors
  • manage patient check-in and check-out procedures
  • register patients and verify insurance information
  • schedule appointments for various Cancer Services clinics
  • collect co-pays and manage petty cash drawer
  • answer multi-line incoming phone calls
  • scan and maintain incoming medical records

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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