Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.49 - $34.17
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Life insurance
Tuition Assistance
Job Description
UC San Diego Health, located in Hillcrest, San Diego, CA, is a leading academic health system renowned for providing top-tier patient care, pioneering biomedical research, and comprehensive community service. This establishment encompasses two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, the Shiley Eye Institute, the Sulpizio Cardiovascular Center, the only Burn Center in the county, and numerous outpatient clinics, offering an extensive range of specialized health services. As part of its commitment to excellence, UC San Diego Health continually ranks among the top health systems nationwide, driven by cutting-edge medical innovation and a compassionate care philosophy.
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Job Requirements
- Minimum three years related experience in a large complex healthcare setting
- demonstrated knowledge of third-party payors including federal state and private health plans
- proficient computer skills and ability to work within multiple platforms during calls
- basic knowledge of Microsoft Applications including Outlook Word and Excel
- ability to work in an interactive environment and possess excellent customer service skills both in person and over the phone
- maintaining strict confidentiality with demonstrated experience applying good judgment and discretion
- excellent communication skills with the ability to communicate clearly both verbally and in writing
- be a self-starter who is accountable and requires minimal direction and supervision
- possess the personal characteristics of professionalism credibility commitment to high standards innovation discriminating judgment and accountability
Job Qualifications
- Minimum three years of experience in a complex healthcare setting
- knowledge of third-party payors including federal, state, and private health plans
- proficient computer skills with ability to use multiple platforms
- basic knowledge of Microsoft Outlook, Word, and Excel
- excellent verbal and written communication skills
- ability to maintain confidentiality and exercise good judgment
- self-starter with strong accountability and adaptability
- professionalism and commitment to high standards
Job Duties
- Provide customer service to patients and visitors
- register patients and schedule appointments
- verify insurance coverage and secure authorizations for services
- greet patients and facilitate check-in and check-out processes
- collect copayments and handle payments
- answer incoming multi-line phone calls
- operate office equipment such as fax machines and scanners
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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