Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
company holidays
401K with company match
short term disability
long term disability
educational assistance
Company vehicle for travel
Job Description
Arizona Liver Health (ALH) is a leading healthcare organization specializing in liver health and clinical research. The company is committed to advancing medical innovation and maintaining high standards of patient care through rigorous clinical trials and research. ALH operates multiple research and care sites, including multiphase, multitherapeutic research centers, standard of care facilities, and VEN Centers. These sites are staffed by a diverse team of skilled professionals, including healthcare providers, researchers, pharmacy staff, patient outreach personnel, and clinic staff. The organization prides itself on operating state-of-the-art facilities designed to meet the evolving needs of clinical research and patient treatment, ensuring... Show More
Job Requirements
- Minimum 2 years of front office experience
- Ability to type at least 40 words per minute
- Excellent computer skills
- Knowledge of filing and charting procedures
- Ability to use calculator and office equipment
- Degree or certification in medical assisting preferred
- One year of experience with eClinical Works (eCW) or similar EHR systems preferred
- Bilingual Spanish/English preferred
Job Qualifications
- Degree or certification in medical assisting preferred
- Minimum 2 years of front office experience required
- One year of experience with eClinical Works (eCW) or similar EHR systems preferred
- Bilingual Spanish/English (written and spoken) preferred
- Excellent computer skills
- Ability to type at least 40 words per minute
- Knowledge of filing and charting procedures
- Ability to use calculator and office equipment
Job Duties
- Greet and check in patients in a courteous, friendly and professional manner
- Verify patient information including insurance, address, and telephone number and update practice management system accordingly
- Provide new patient and annual update forms to patients and review for completeness and accuracy
- Scan completed forms and insurance cards into the practice management system within 24 hours of patient visit
- Verify patient identity by requesting government issued photo ID and scan into system
- Determine correct co-payment amounts and collect all payments including bad debts and outstanding balances
- Answer patient questions about accounts and clinic services
- Assist with chart preparation including flowsheet and medical record retrieval
- Check patients out, schedule follow-up appointments, and scan completed flowsheets
- Ensure compliance with all HIPAA requirements, maintain patient confidentiality, and follow release of information protocols
- Assist call center with incoming calls and route to appropriate personnel
- Perform other related duties assigned by the Practice Administrator
- Model the organization’s mission, vision, and shared values through accountability
- Maintain a clear understanding of internal customer needs and preferences
- Promote teamwork by assisting colleagues as needed
- Apply innovation and continuous improvement in work processes
- Maintain strict confidentiality and respect privacy
- Demonstrate ethical behavior and respect towards co-workers and customers
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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