Job Overview
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Disability insurance
Job Description
Fresenius Medical Care is a leading global provider of products and services for individuals with chronic kidney failure. The company operates a comprehensive network of dialysis centers and focuses on delivering high-quality patient care. As a healthcare organization, Fresenius Medical Care is committed to innovation, patient safety, and supporting the wellbeing of its patients through state-of-the-art treatments and compassionate service.
The Patient Services Coordinator role at Fresenius Medical Care is a vital position that ensures smooth scheduling, efficient communication, and accurate patient record management within the facility. This role is specifically designed to coordinate all patient appointments, perform pre-procedure commun... Show More
The Patient Services Coordinator role at Fresenius Medical Care is a vital position that ensures smooth scheduling, efficient communication, and accurate patient record management within the facility. This role is specifically designed to coordinate all patient appointments, perform pre-procedure commun... Show More
Job Requirements
- High School Diploma or equivalent combination of education and experience
- 1 to 2 years related experience preferably in a medical setting with insurance billing
- proficient in computer use including Microsoft Office
- excellent verbal and written communication skills
- ability to multitask and adapt to supporting software applications
Job Qualifications
- High School Diploma or equivalent combination of education and experience
- associate degree or higher preferred
- 1 to 2 years related experience preferably in a medical setting with insurance billing
- proficient in the use of computers and related software such as Microsoft Office
- excellent communication skills verbal and written
- ability to handle several tasks simultaneously
- ability to adapt to supporting software applications
Job Duties
- Schedule and input all appointments scheduling module in a timely and efficient manner
- assure all pre-procedure and preoperative activities are scheduled or completed
- manage patient cancellations center cancellations and additions to schedule in accordance to center scheduling parameters
- print patient schedule and pull patient charts daily
- facilitate the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process
- assemble file and maintain patient medical records and financial records in a confidential and secure manner
- complete front-end process of billing procedure ensuring all information is entered into the computer registration module
- perform insurance verification process and complete all required processes for prior authorizations or other actions required by payor
- assist with patient transportation if the patient qualifies per the Company Transportation Policy
- ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures
- ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources
- communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately
- perform daily encounter checks to assure reporting accuracy
- coordinate collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure
- assure documentation of logs of medical record release
- provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy
- oversee the materials going in and out of the office including inventory shipments and deliveries
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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