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Arizona Liver Health logo

Front Desk Coordinator (Peoria)

Peoria, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
401k plan
short term disability
long term disability
educational assistance
Company Vehicle

Job Description

Arizona Liver Health (ALH) is a leading healthcare organization dedicated to advancing liver health through innovative clinical trials and exceptional patient care. Specializing in multiphase and multitherapeutic research, ALH operates a comprehensive network of research centers, standard of care clinics, and VEN Centers, staffed by a team of skilled providers, clinical researchers, pharmacists, and patient outreach professionals. Situated in state-of-the-art facilities, ALH is committed to meeting the evolving needs of clinical research and patient treatment by maintaining the highest standards of safety, compliance, and data quality. The organization strives to improve patient outcomes by integrating cutting-edge medical research with clinical... Show More

Job Requirements

  • Minimum two years of front office experience
  • Ability to type at least 40 WPM
  • Excellent computer skills
  • Knowledge of filing and charting procedures
  • Ability to use calculator and office equipment
  • Degree or certification in medical assisting preferred
  • One year of eClinical Works or EHR system experience preferred
  • Bilingual Spanish and English preferred

Job Qualifications

  • Degree or certification in medical assisting preferred
  • Minimum of two years front office experience required
  • One year of eClinical Works or EHR system experience preferred
  • Bilingual Spanish and English preferred
  • Excellent computer skills
  • Ability to type at least 40 WPM
  • Knowledge of filing and charting procedures
  • Ability to use calculator and office equipment

Job Duties

  • Greet and check in patients in a courteous, friendly and professional manner
  • Verify patient information such as insurance, address, telephone number and make necessary changes in the practice management system
  • Provide new patient and annual update forms to patients and review forms for completeness and accuracy
  • Scan completed forms and insurance cards into the practice management system within 24 hours of appointment
  • Verify patient identity by requesting government issued photo ID and scan into the system
  • Determine correct amount of co-payment and collect before services are rendered
  • Collect on all bad debt and outstanding balances
  • Answer questions regarding patient accounts and clinic services
  • Assist with chart preparation including flowsheet and medical record retrieval
  • Check patient out, schedule follow-up appointments and scan completed flowsheet
  • Maintain compliance with all HIPAA requirements and keep information confidential
  • Assist call center with incoming calls and route to appropriate personnel
  • Perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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