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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health savings account
Dental Insurance
Disability insurance
Mileage reimbursement
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Arizona Liver Health (ALH) is a leading healthcare organization committed to advancing the treatment and understanding of liver diseases through innovative clinical trials and comprehensive patient care. ALH operates a network of multiphase, multitherapeutic research sites along with standard care and VEN Centers, staffed by experienced medical providers, research professionals, clinic and pharmacy staff, and patient outreach teams. With state-of-the-art facilities, ALH integrates advanced medical research with patient-focused care to meet the evolving needs of clinical research and treatment. Our goal is to ensure the highest standards of care, patient safety, and regulatory compliance while generating meaningful clinical data that... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least two years of front office experience in a medical setting
- Proficiency with practice management or EHR systems
- Ability to operate office equipment including computers and calculators
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and comply with HIPAA regulations
- Bilingual Spanish/English preferred but not required
- Availability to work full-time, non-exempt hourly schedule
Job Qualifications
- Degree or certification in medical assisting preferred
- One year of experience with eClinical Works (eCW) or similar EHR system preferred
- Minimum two years of front office experience required
- Bilingual Spanish/English (written and spoken) preferred
- Excellent computer skills
- Ability to type at least 40 words per minute
- Knowledge of filing and charting procedures
- Ability to use calculator and office equipment
Job Duties
- Greet and check in patients in a courteous, friendly and professional manner
- Verify patient information including insurance, address, and telephone number and make updates in the practice management system
- Provide new patient and annual update forms and review them for completeness and accuracy
- Scan completed forms and insurance cards into the practice management system within 24 hours
- Verify patient identity by requesting government issued photo ID and scan into the system
- Determine and collect correct co-payment and outstanding balances before services are rendered
- Answer patient questions regarding accounts and clinic services
- Assist with chart preparation including flowsheets and medical record retrieval
- Check patient out, schedule follow-up appointments, and scan completed flowsheets
- Ensure compliance with HIPAA requirements and maintain patient confidentiality
- Assist call center with incoming calls professionally and route as needed
- Perform related duties as assigned by the Practice Administrator
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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