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Arizona Liver Health

Front Desk Coordinator (Peoria)

Peoria, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
company holidays
401k plan with company match
short-term disability
long-term disability
educational assistance
Company vehicle for travel

Job Description

Arizona Liver Health (ALH) is a leading healthcare organization committed to delivering exceptional care and advancing medical research through pioneering clinical trials. Specializing in liver health and related therapeutic areas, ALH operates a network of multiphase, multitherapeutic research centers along with standard care and VEN Centers. This network is supported by a highly skilled team of providers, including research professionals, clinicians, pharmacists, and patient outreach staff. ALH prides itself on maintaining state-of-the-art facilities designed to meet the dynamic needs of clinical research and comprehensive patient treatment. The organization emphasizes patient safety, regulatory compliance, and the generation of high-quality clinical data,... Show More

Job Requirements

  • Minimum two years of front office experience
  • ability to type at least 40 words per minute
  • excellent computer skills
  • knowledge of filing and charting procedures
  • ability to use calculator and office equipment
  • degree or certification in medical assisting preferred
  • one year of e-Clinical Works (eCW) or EHR system experience preferred
  • bilingual Spanish/English preferred

Job Qualifications

  • Degree or certification in medical assisting preferred
  • one year of experience with e-Clinical Works (eCW) or similar EHR systems preferred
  • minimum two years of front office experience required
  • bilingual Spanish/English skills preferred
  • excellent computer skills
  • ability to type at least 40 words per minute
  • knowledge of filing and charting procedures
  • ability to use a calculator and office equipment

Job Duties

  • Greet and check in patients in a courteous, friendly and professional manner
  • verify patient information including insurance, address, and telephone number and update records accordingly
  • provide and review new patient and annual update forms for completeness and accuracy
  • scan completed forms and insurance cards into the practice management system within 24 hours
  • verify patient identity by requesting and scanning government issued photo identification
  • determine and collect correct co-payment amounts before services are rendered and manage collections on outstanding accounts
  • answer patient questions about accounts and clinic services
  • assist with chart preparation including flowsheet and medical record handling
  • check patients out, schedule follow-up appointments and scan completed flowsheets
  • ensure compliance with all HIPAA requirements and maintain confidentiality
  • assist call center by managing incoming calls and routing to appropriate personnel
  • perform additional duties as assigned by the Practice Administrator
  • embody organizational values such as accountability, customer focus, teamwork, initiative, confidentiality, ethics, and respect

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location