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Brooks Rehabilitation

Front Desk Coordinator, Palm Coast, Full-time

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Comprehensive benefits package
vacation
Retirement Plan
Employee Discounts
Clinical education
Professional development programs

Job Description

This opportunity is with a reputable outpatient healthcare provider situated in Palm Coast, FL, specializing in delivering exceptional patient care within a multidisciplinary setting. The establishment fosters a culture of collaboration, encouraging teamwork across various specialty areas such as neurology, geriatrics, orthopedics, pediatrics, sports therapy, women’s health, vestibular/balance, oncology, and low vision care. This diverse clinical environment provides a dynamic workplace where professionals work closely to optimize patient outcomes and offer comprehensive support tailored to individual needs. The facility prides itself on creating a positive and engaging atmosphere, benefiting both patients and staff alike through progressive care models and a... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to multi-task in a fast paced environment
  • successfully complete a data entry assessment

Job Qualifications

  • high school diploma or equivalent
  • successfully complete a data entry assessment
  • customer service experience preferred
  • medical terminology knowledge desired

Job Duties

  • provide a positive patient experience through patient engagement
  • assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • collect co-payments, co-insurance, and deductible at time of service
  • ability to multi-task in a fast paced environment
  • maintaining patient records and accounts by obtaining, recording, and updating the account
  • maintain communication with the center manager and provider relations specialist
  • effectively communicate both verbally and written with referral sources and vendors

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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